Privacy Policy

1. Who We Are

This website is operated by Don Diablo ("we", "us", "our"), managed by HEXAGON. This Privacy Policy explains how we collect, use, and protect your personal data when you visit our website, sign up for communications, or interact with our services.

For questions about this policy, contact us at: info@dondiablo.com

2. What Data We Collect

We may collect the following personal data:

• Contact information: name, email address, country/region — when you sign up for our newsletter, pre-save campaigns, or contact forms.
• Usage data: pages visited, time spent, device type, browser, IP address — collected automatically via cookies and analytics tools.
• Marketing preferences: which communications you have opted in to (e.g., tour updates, new music, merchandise).
• Purchase data: if you purchase merchandise or tickets through our links, we may receive transaction confirmation data from third-party platforms.

3. How We Use Your Data

We use your personal data for the following purposes:

• Newsletter & email communications: sending you updates about new music releases, tour announcements, and artist news.
• Tour updates: notifying you when shows are announced in your region or country.
• Pre-save campaigns: allowing you to pre-save upcoming releases on streaming platforms and receiving related announcements.
• New music announcements: informing you about upcoming singles, albums, remixes, and collaborations.
• Merchandise promotions: sending you information about new merchandise drops, limited editions, and exclusive offers.
• Targeted advertising: using your data to show you relevant advertisements on social media platforms (Meta, Google, TikTok) and other digital channels. This may include creating custom audiences and lookalike audiences based on your interactions with our content.
• Website improvement: analyzing usage patterns to improve our website, content, and user experience.
• Event invitations: sending invitations to exclusive events, listening sessions, and fan experiences.

4. Legal Basis for Processing (GDPR — EEA Users)

If you are located in the European Economic Area (EEA), we process your personal data based on the following legal grounds:

• Consent: when you opt in to our newsletter, pre-save campaigns, or marketing communications. You can withdraw your consent at any time.
• Legitimate interest: for website analytics and improving our services, where this does not override your rights.
• Contract performance: when processing is necessary to fulfill a purchase or service you requested.

5. Your Rights (GDPR — EEA Users)

Under the General Data Protection Regulation (GDPR), you have the following rights:

• Right of access: request a copy of the personal data we hold about you.
• Right to rectification: request correction of inaccurate or incomplete data.
• Right to erasure: request deletion of your personal data ("right to be forgotten").
• Right to restrict processing: request that we limit how we use your data.
• Right to data portability: receive your data in a structured, commonly used format.
• Right to object: object to processing based on legitimate interest or for direct marketing purposes.
• Right to withdraw consent: withdraw consent at any time without affecting the lawfulness of prior processing.

To exercise any of these rights, contact us at info@dondiablo.com. We will respond within 30 days.

6. Your Rights (CCPA — California Residents)

If you are a California resident, the California Consumer Privacy Act (CCPA) provides you with the following rights:

• Right to know: request information about the categories and specific pieces of personal data we have collected.
• Right to delete: request deletion of your personal data.
• Right to opt-out: we do not sell your personal data to third parties.
• Right to non-discrimination: we will not discriminate against you for exercising your CCPA rights.

To submit a request, contact us at info@dondiablo.com.

7. Data Sharing

We do not sell your personal data to third parties.

We may share your data with the following categories of service providers, solely for the purposes described in this policy:

• Email marketing platforms (e.g., Mailchimp, Resend) — to deliver newsletters and communications.
• Advertising platforms (e.g., Meta Ads, Google Ads, TikTok Ads) — to create targeted advertising campaigns and custom audiences.
• Analytics providers (e.g., Google Analytics) — to analyze website usage.
• Ticketing and merchandise platforms — to process transactions.

All service providers are contractually obligated to protect your data and may only use it for the specified purposes.

8. Cookies

We use cookies and similar technologies to:

• Remember your preferences and settings.
• Analyze website traffic and usage patterns.
• Deliver targeted advertisements on third-party platforms.

You can manage cookie preferences through your browser settings. Disabling cookies may affect website functionality.

9. Data Retention

We retain your personal data for as long as necessary to fulfill the purposes described in this policy, or as required by law. If you unsubscribe from our communications, we will delete your data within 30 days unless we are legally required to retain it.

10. Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. This includes encryption, secure servers, and access controls.

11. International Transfers

Your data may be transferred to and processed in countries outside your country of residence, including the United States and the Netherlands. Where such transfers occur, we ensure appropriate safeguards are in place in accordance with GDPR requirements (e.g., Standard Contractual Clauses).

12. Children

Our services are not directed at individuals under the age of 16. We do not knowingly collect personal data from children. If you believe we have collected data from a child, please contact us and we will delete it promptly.

13. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "Last updated" date. We encourage you to review this policy periodically.

14. Contact

For any questions, concerns, or requests regarding this Privacy Policy or your personal data, contact us at: